Printing
Q: How long does it take to get my order?
Various products have different turnaround times. Turnaround time is the amount of time we need to print the products and does not include shipping time. The shipping method you use will determine how long shipping will take.
Q: Why do the colours look different from my monitor when printed?
Our printing process uses CMYK ink (Cyan, Magenta, Yellow and Black) to produce colour, in comparison, monitors use RGB light (Red, Green and Blue) to display colours. Any colours created in a RGB mode is converted to it's closest CMYK equivalent which is always darker.
Q: Why does my card crack around the edges?
Cracking of the edges of a card sometimes occurs when the card contains high values of ink, as in dark colors. Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary. To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click "Monochrome" and adjust accordingly.
Q: How do I get a grayscale image in a CMYK document?
Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.
Q: What is rich black and how can I use it?
Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like. We recommend using: C 60 M 40 Y 40 K 100. This will give you a deep, dark, rich black.
Q: What is banding?
Many things can cause banding. Banding can be caused by the program that it is exported from, such as Indesign or Corel. Also, too many gradient steps, for example going from a very light color to a dark color, in a small area will cause banding.
Q: Why is there crackign on my scoring job?
When a job is coated with UV then scored and folded the job may begin to crack. During use, the cracks will become bigger and the ink may start to chip off.
Q: What is your standard round corner radius for your card products?
We offer 1/4" and 1/8" radius round corners for our card products.
Q: What are painted edges?
Painted edge is a finishing process where we paint on the edges of the cards based on a chosen color.